Contacting or damaging a buried utility
When you dig around buried utilities, you can contact or damage a buried utility, find an unknown or unmarked facility, or locate a facility in danger of failing.
If you contact or damage a buried utility, you must:
- Immediately notify the utility owner of the contact or damage, even if you can't see any damage
- Stop all excavation in the immediate area that could cause further harm to the utility, until the operator advises you to proceed
If you contact or damage a buried utility, you must not:
- Ignore it
- Attempt to repair it
- Bury, hide or perform any backfilling in the immediate area
If the contact or damage causes an emergency involving danger to life, health, or property, you must immediately:
- Evacuate your employees and all other endangered persons from the immediate vicinity, to the best of your ability.
- Call 911 and provide:
- Exact location of the emergency
- Nature of the emergency
- Type of underground utility affected