Home Responsibilities Excavator FAQ Responsibilities Excavator I’ve hit a facility; what do I do now?

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I’ve hit a facility; what do I do now?

Answer

Whether there is visible damage or not, you must stop excavating. If lives or property are in danger, call 911 immediately. Then notify the owner of the affected underground facility directly. Excavators and members may access the emergency contact book using Internet Ticket Entry. Others can call SSOCOF at (800) 638-4097.