Reach Sunshine 811 by Phone

  • 811

  • (800) 432-4770

Reach us by Mail

Sunshine 811
11 Plantation Rd
DeBary, FL 32713


Locates - Option 1

Call Center - Option 1
Contact the Call Center when you have questions about your locate ticket, to cancel the ticket, to make changes to your ticket and anything else to do with your ticket if you do not have ITE permissions.

Positive Response - 5

ITE Support - Option 7

Member Services - Option 3

- Ticket destination Changes/Delivery Issues
- Declaring Extraordinary Circumstances
- Grid Database Issues
- IrthNet Questions
- Member Contact Information Issues
- Positive Response Issues / Questions
- Ticket Resends

Law Enforcement - Option 8

Administrative Offices - Option 6 then:

Accounting - Option 1
-
Member and associate member billing issues, vendor inquiries.

Education - Option 5
-
Education and Presentations
- Field Issues
- Questions About the Law and Call Center Procedures

 
 

Send us an Email